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What we do

From the house key to the car remote. Come to the shop or call: we tell you if we can help.

Key duplication: our core service, every location DISEC Specialized Solution Partner: lock protectors See all services

Where we are

You find us in Syracuse, Ragusa, Augusta, Padua and Sesto San Giovanni. Each location lists the services it offers.

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Locks and cylinders for doors

A lock that jams, lost keys, a door shut behind you or a wish for more security: we sell, fit, repair and open.

Mani montano un cilindro su una porta bianca con un cacciavite rosso

Keyok sells, fits, repairs and opens door locks and cylinders: European cylinders, re-keying, defenders, masterkey systems, security-door lock repair and panic bars. Opening locked doors is available during shop hours. Full service in Syracuse, Ragusa and Augusta. Call first.

What do we do for locks and cylinders?

  • Lock installation and European cylinder replacement.
  • Cylinder re-keying, defenders and masterkey systems.
  • Repair of security-door locks and conversion from dimple-track to European cylinder.
  • Panic bars, overhead door closers and digital peepholes.
  • Locks for gates, lockers, changing rooms, windows and shutters.

When do you need to change or repair a lock?

  • The lock jams or the key turns badly.
  • You have lost your keys and want to change the cylinder.
  • You are locked out or want more security for a door, office or shop.

How do we work, step by step?

  1. You send a photo of the lock and the measurements of the door or cylinder.
  2. We tell you what can be fitted or repaired.
  3. We do the work with suitable parts and equipment.
  4. We check it works with you and hand over the keys.

Where can you find it?

Available in Syracuse, Ragusa and Augusta. In Sesto San Giovanni only repair of security-door locks; this category is not available in Padua.

Quick questions

Can I change just the cylinder and keep the lock?

Often yes, if the cylinder is compatible. With a photo we can check.

What is re-keying?

We change the cylinder's internal combination so old keys no longer work.

Can you help with a jammed security door?

We help during shop hours at locations where the service is offered: call first.

Next step: Send us a photo of the lock or call your nearest location.

Armoured door? Protect the cylinder with a DISEC lock protector. DISEC Specialized Solution Partner: lock protectors

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Lock installation

We sell, fit and replace locks for doors, gates, windows and garages. First we check that the support can take the new lock.

Only in Siracusa, Ragusa and Augusta

Photo and measurements

Send us a photo of the lock and the door measurements.

Choice

We tell you which lock fits your door.

Support check

A strong lock on a weak support is pointless: we check it first.

Fitting and test

We fit it and test it together with you.

02 / 16

Euro cylinder replacement

Lost keys, a move or a cylinder that jams: we replace the euro cylinder with a new one of the right size.

Only in Siracusa, Ragusa and Augusta

Size

Bring the cylinder or its measurements on both sides.

Choice

We explain the differences between protection levels.

Replacement

We fit the new cylinder.

New keys

You get new keys: the old ones no longer open it.

03 / 16

Cylinder recoding

Some cylinders can be recoded without replacing them: the old keys no longer open them.

Only in Siracusa, Ragusa and Augusta

Check

We check whether your cylinder can be recoded.

Recoding

We change the internal coding.

New keys

We prepare keys for the new coding.

Test

We check that the old keys no longer open it.

04 / 16

Cylinder defenders

A defender is an external guard that covers the cylinder and makes it harder to attack.

Only in Siracusa, Ragusa and Augusta

Photo of the door

Send us a photo of the lock from outside.

Compatibility

We check the door thickness and lock type.

Fitting

We fit the defender over the cylinder.

Test

We check that the key goes in and turns easily.

05 / 16

Master key systems

One master key opens several doors, each individual key opens only its own: useful for offices, condominiums and businesses.

Only in Siracusa, Ragusa and Augusta

Door map

You tell us how many doors there are and who opens what.

Key plan

We draw up the plan of master and individual keys.

Cylinders and keys

We prepare cylinders and keys according to the plan.

Handover

We fit them and hand over the keys with the plan.

06 / 16

Armoured door conversion from double-bit to euro cylinder

On an armoured door with a double-bit lock you can switch to a euro cylinder with a dedicated kit, when the lock allows it.

Only in Siracusa, Ragusa and Augusta

Photo and measurements

Send us a photo of the lock and of the double-bit key.

Compatibility

We check that a kit exists for your lock.

Conversion

We fit the kit and the euro cylinder.

New keys

You get the cylinder keys and we explain how to use them.

07 / 16

Armoured door lock repair

Does your armoured door lock jam, spin freely or is the key hard to insert? We check it and repair the faulty part.

Only in Siracusa, Ragusa, Augusta and Sesto San Giovanni

Describe the problem

Call us and tell us what is happening.

Check

We inspect the lock, cylinder and key.

Repair

We repair or replace the faulty part.

Test

We check locking and opening with you.

08 / 16

Panic bars

For the exits of shops, offices and venues: we install and replace panic bars suited to the door.

Only in Siracusa, Ragusa and Augusta

The door

Send us photos and measurements of the door.

Choice

We suggest a suitable model; check your premises' requirements with your safety adviser.

Fitting

We install the panic bar.

Test

We check opening and closing.

09 / 16

Gate locks

Gate locks that jam, have rusted or need replacing: we find the right one for your gate.

Only in Siracusa, Ragusa and Augusta

Photo and measurements

Send us a photo of the lock and the measurements.

Choice

We tell you which lock fits.

Fitting

We replace the lock.

Test

We test locking and opening.

10 / 16

Locker and changing room locks

Locks for lockers in changing rooms, gyms and workplaces: replacement and keys.

Only in Siracusa, Ragusa and Augusta

How many lockers

Tell us how many there are and bring a lock or a photo.

Choice

We suggest compatible locks.

Keys

We prepare the keys, with a master key if needed.

Handover

We hand over the locks and keys.

11 / 16

Window and shutter locks

Lockable handles and locks for windows and shutters: more security for your home's openings.

Only in Siracusa, Ragusa and Augusta

Photo

Send us a photo of the window or shutter.

Choice

We tell you what can be fitted.

Fitting

We fit the lock.

Test

We check that it closes properly.

12 / 16

Overhead door closers

A door closer shuts the door by itself, without slamming. We fit and adjust it.

Only in Siracusa, Ragusa and Augusta

The door

The door's weight and width point to the right model.

Choice

We suggest a suitable door closer.

Fitting

We install it on the door.

Adjustment

We adjust the closing speed.

13 / 16

Digital door viewers

Instead of a traditional peephole, a small screen inside shows you who is at the door.

Only in Siracusa, Ragusa and Augusta

The hole

We check the peephole hole and the door thickness.

Choice

We show you suitable models.

Fitting

We fit it in place of the old one.

Use

We explain how to use it.

14 / 16

Opening locked doors

Lost key, jammed lock or a door shut behind you? We come out only during shop opening hours, trying not to damage the door and lock.

Only in Siracusa, Ragusa and Augusta

Call us

Phone the nearest shop during opening hours.

ID

We ask you to show that you are entitled to enter the premises.

Opening

We open it with dedicated tools, with great care.

Afterwards

If needed, we replace the cylinder or remake the keys.

15 / 16

Opening garages and up-and-over doors

Up-and-over door jammed or garage key lost? We open it and tell you what is needed to fix it.

Only in Siracusa, Ragusa and Augusta

Call us

Tell us what kind of door you have and what happened.

ID

We ask you to show the garage is yours or that you may use it.

Opening

We open it with dedicated tools.

Afterwards

A new lock or new keys, if needed.

16 / 16

Letterbox opening

Lost your letterbox key or the lock is stuck? We open the letterbox and, if needed, change the lock.

Only in Siracusa, Ragusa and Augusta

Photo

Send us a photo of the letterbox and the lock.

Opening

We open it trying not to damage it.

Lock

If needed, we fit a new lock.

Keys

You get the new keys.

Send us a photo of the lock or call the nearest location.

Questions

Frequently asked questions

What do you need to change a lock or cylinder?

A photo of the lock and the measurements of the door or cylinder. We tell you what fits.

Do you offer emergency door opening?

Yes, only during shop opening hours. Call the nearest location.

Can I switch from a double-bit lock to a euro cylinder?

On many armoured doors yes, with a dedicated kit. From a photo we check your lock.

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